Further Information and Contact
Support and Safeguarding
Domestic abuse
I take the safeguarding of you and any children very seriously. During the course of mediation, if anything arises which causes a safeguarding concern, I will speak to you and your former partner about that. If it is something that you or your children need further support for, then I will explain to you how to get that support and I may also flag that up with the appropriate support service with your knowledge. In rare circumstances, if you or a child is at risk of or are experiencing significant harm then I would refer to the appropriate public body without discussion with you.
If you are experiencing any form of domestic abuse please get help and support. The NHS website has a really good list of support services https://www.nhs.uk/live-well/getting-help-for-domestic-violence/ or if you are in West Sussex https://www.safeinsussex.co.uk/
National Domestic Abuse Helpline 0808 200 0247 www.gov.uk/guidance/domestic-abuse-how-to-get-help/
If you’re worried someone might see you have visited these pages, the Women's Aid website tells you how to cover your tracks online.
Mental health
It is really important to take care of your own mental health during separation which means speaking to friends and family, counsellors and therapists and your GP if you need to.
I would also suggest speaking to Elinor Harvey for divorce coaching or therapeutic input to help you get the best from mediation and for managing difficult emotions Divorce and Separation - Elinor Harvey Ltd
If you are local to Fernhurst I would also recommend a very nice local service- Lyra Wellbeing offers pilates, massage and hypnosis services to help with your wellbeing and to support you Wellbeing | Lyra Wellbeing | Fernhurst.
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Contact details
Complaints
I hope I will work with you as a mediator in a manner that is satisfactory to you both and that assists you in reaching decisions for the future. I ask that any concern you may have as to my practice or the service provided by me is referred to me in the first instance as normally we can sort things out together. You must raise any concerns or complaints with me within 3 months of the concern or complaint arising and I will get back to you within 14 days. If I’m unable to resolve this with you directly or otherwise, you may then refer your complaint to the Family Mediation Council (FMC) for consideration in accordance with their complaints procedure. You can see the FMC’s complaints policy and procedure on their website.
ICO number C1463912